Honesty, hard work, expertise and exceptional service.
We look after our clients like they are our family. Offering a personalised yet professional service.
We empower you with choice, knowledge and support.
With our panel of over 25 carefully curated lenders, we find the right finance solution to match each client’s unique circumstances and goals.
We provide a flexible, holistic service, using expertise and the latest technology to ensure fast, tailored finance.
We offer a mobile service and can come to you at a time that suits you, or you are welcome to visit us in our child and pram friendly office.
We take the stress out of applying for finance, we are there through every step of the loan application process.
We make applying for finance fast, easy and simple. We give the power of choice back to our clients.
We are driven to impress our clients by saving them money
and time and helping them realise their dreams.
Our Team: Once you meet us it’s pretty clear that WE LOVE WHAT WE DO.
Senior Mortgage, Finance Broker & Founder of Violeta Finance
I love that I build lasting relationships with my clients.
My family inspires me. I want the best for them, I work hard for them. I look after my clients like family. As a Mortgage & Finance Broker, I make a positive difference to my client’s lifestyles, by finding a loan that suits their circumstances. I pride myself on the service I offer. I carefully research and compare loans and am available ‘on call’, anytime, every day. I meet my clients anytime and anywhere that suits them, whether it be their workplace, in their homes, the local coffee shop or in our family friendly office.
Community Engagement & Branding
I love that we help people realise their dreams.
I remember the amazing feeling of first walking into my own home.
With Violeta Finance, I get to be a part of helping others experience that feeling.
For me the biggest challenge in buying a home was understanding the loan application process and the jargon. This is where an excellent Mortgage Broker makes all the difference.
WE CARE – Our Customer Service Principles
We are a multi-award winning, community focused, brokerage business. We are recognised as industry leaders in regards to customer service. We designed our exclusive WE CARE customer service principles with our clients, our values, and our commitment to consistently delivering the gold standard in customer service, in mind.
W – We are with you. We support you through every step of the finance application process. Your personal finance broker is on call 24/7, to answer any questions that you may have.
E – Excellence. We are recognised as award winning industry leaders in regards to excellence in ethical practice, customer service, innovation, and professionalism. Our business is built upon Industry Best Practice.
C- Community focused. We are committed to serving our local and global community. We are a business with heart, because it’s cool to be kind.
A – Advocacy. We’ve got your back. We work tirelessly to achieve the best for you. We negotiate with lenders on your behalf. We are committed to helping you achieve your finance dreams.
R – Relationship focused. We build relationships with clients, rather than viewing them as transactions. We look after our clients like they are our family. Our service is flexible, and family friendly to ensure our client’s convenience.
E – Education. We work to help improve financial literacy in our community.